Cancellation Guidelines
We at SVJ94 Enterprise are committed to providing a smooth and reliable shopping experience. If you need to withdraw your order, please carefully review the following terms:
Time Limit for Cancellation or Changes
Requests to cancel or amend your order must be submitted within 24 hours of purchase. You can reach us through:
Phone: 010-931 9938
Email: Svj949938@gmail.com
Order Adjustments Accepted
If your reason for cancellation is to modify your order, we are happy to assist—as long as the request is made within the 24-hour timeframe.
No Charges for Timely Cancellations
Cancellations made within 24 hours and before the packaging process begins will not incur any charges.
Cancellation After Processing
Once your order has been packed or is in transit, it will no longer be eligible for cancellation.
Justified Requests Only
We require a valid reason for any cancellation. SVJ94 Enterprise reserves the right to decline requests that do not meet our criteria for acceptance.
Refund Procedure
Approved cancellations will be refunded via your original method of payment. Please allow up to 7 working days for processing.
Our Address: Brem Mall L8-13, Jalan Kepong, Kepong, 52000 Kuala Lumpur, Wilayah Persekutuan
Contact Us: 010-931 9938 | Svj949938@gmail.com
Thank you for your understanding and support.